When I first sat down with Ling and got a peek into her business, we were so impressed but at the same time overwhelmed for her. She handled her workload like a champ but the manual part of her ordering process was exhausting her. She spent up to 10 hours every Sunday night making sure orders for the following week were entered into the system and taken care of behind the scenes.
Ling prides herself on giving the absolute best customer service and customers were happy but the website experience needed to reflect her customer-centered business model. Customers needed to be able to order specific meals to meet their needs like a la carte items and duplicate main entrées with different sides.
Because Ling has an existing customer base, she knew just what she wanted and just what she wasn’t willing to do without. Pittsburgh Fresh knows its customers intimately and that sure made our job as website developers and designers easier.
We were immediately super excited about this project. We knew it would be a challenge with all of the intricate details and functionality that needed to be custom-developed but we knew, in the end, we would be proud of this project and we definitely are.
Pittsburgh Fresh goes to the ends of the earth for their customers and their delicious food sells itself. We were honored to be a part of this project and to have made a relationship and partnership with Ling that will continue as she grows.
We have already moved onto phase two of this project that involves improving her kitchen reports for her staff. Now that the customers are taken care of, we’re going to make her employees lives easier. Stay tuned for more delicious web development.
GREAT NEWS! Ling is giving Brkich Design Group fans 20% off of your first meal delivery order. Just use the code brkichdesign20 when placing your first order! Check out the current menu here. Thanks, Ling!! (New customers only.)